Terms & Conditions

Effective Date: 01.04.25

Welcome to AUTTW, a brand of BDMIC LIMITED. By accessing and using our website (www.auttw.com) and purchasing our products, you agree to comply with the following Terms & Conditions. Please read them carefully.

1. GENERAL TERMS

These Terms & Conditions govern your use of AUTTW’s website, products, and services.
We reserve the right to update or modify these terms at any time without prior notice.
Your continued use of our website constitutes your acceptance of any changes made.
AUTTW reserves the right to refuse service to any individual or entity at its discretion, particularly in cases of suspected fraudulent activity, abuse, or violations of these terms.

2. PRODUCT INFORMATION & AVAILABILITY

We strive for accuracy in product descriptions, images, and pricing, but errors may occur. We reserve the right to correct any errors or omissions.
Product availability is subject to change without notice. If an item is out of stock after your order is placed, we will notify you and offer alternatives or a refund.
Customers are responsible for ensuring that products purchased comply with local import regulations. AUTTW is not liable for confiscations, legal issues, or penalties due to non-compliance with local laws.

3. PRICING & PAYMENTS

Prices listed on our website are in POUND(£) and DIRHAM(AED) may vary based on location and exchange rates.
We accept major credit/debit cards, PayPal, and other secure payment methods.
Payment must be completed before order processing. Unauthorized transactions will be canceled.
Any attempt to dispute legitimate transactions without valid reason will result in legal action.

4. SHIPPING & DELIVERY

We ship to Saudi Arabia, Kuwait, Qatar, Oman, Bahrain, UAE, UK, USA, Canada, Portugal, Turkey, Germany, Spain, Italy, France, Switzerland.
Standard international shipping takes 7-10 business days.
Customers are responsible for any customs duties or import taxes in their country.
AUTTW is not liable for shipping delays due to customs, carrier issues, or unforeseen circumstances.
Any refusal to accept delivery due to customs duties or other charges will not qualify for a refund.

5. RETURNS & REFUNDS

Returns and exchanges are accepted within 7 days of delivery, provided the item is unused, undamaged, and in its original packaging.
Refunds are issued to the original payment method, excluding shipping fees.
Damaged, defective, or incorrect items must be reported within 48 hours of delivery.
Customers are responsible for return shipping costs unless the item is defective.
Refunds may be denied if return conditions are not met.

For full details, refer to our Return & Refund Policy.

6. USER ACCOUNTS & SECURITY

You may create an account for faster checkout and order tracking.
You are responsible for maintaining the confidentiality of your login details.
Unauthorized account use must be reported immediately.
Any attempt to breach or manipulate our website’s security systems will result in immediate account termination and legal action.

7. INTELLECTUAL PROPERTY

All content on our website, including logos, images, text, and designs, is the exclusive property of BDMIC LIMITED.
Unauthorized reproduction, modification, or distribution of our content is strictly prohibited.
AUTTW reserves the right to take legal action against any individual or entity found infringing on its intellectual property rights.

8. LIMITATION OF LIABILITY

AUTTW is not liable for any indirect, incidental, or consequential damages arising from product use, website access, or order issues.
Our liability is limited to the purchase price of the item in question.
We are not responsible for any adverse reactions, allergies, or damages resulting from the misuse of our products.
Customers are responsible for ensuring that purchased products comply with their local laws and regulations.

9. PRIVACY & DATA PROTECTION

We value your privacy and protect your personal information in accordance with our Privacy Policy.
By using our website, you consent to data collection and usage as outlined in our Privacy Policy.
We do not sell, share, or misuse customer data in any way.
Customers must ensure that the information they provide (such as shipping addresses and payment details) is accurate and secure.

10. FRAUD & ABUSE PREVENTION

We reserve the right to refuse service, cancel orders, or terminate accounts suspected of fraud, abuse, or violations of our terms.
Any fraudulent activity will be reported to relevant authorities.
AUTTW reserves the right to request additional verification for orders flagged as high-risk.
Multiple return requests without valid reasons may be flagged as abuse and result in order restrictions.

11. LEGAL COMPLIANCE

Customers must comply with all applicable local and international laws when purchasing and using our products.
AUTTW is not liable for any legal issues arising due to non-compliance with import/export restrictions.
Any attempt to misuse our platform for illegal activities will result in immediate legal action.

12. FORCE MAJEURE

AUTTW is not responsible for delays or failure in performance due to events beyond our control, including natural disasters, pandemics, war, government actions, or supply chain disruptions.
In such cases, we will take reasonable steps to resume operations as soon as possible.

13. GOVERNING LAW & JURISDICTION

These Terms & Conditions are governed by the laws of United Kingdom (UK), where BDMIC LIMITED is registered.
Any disputes shall be resolved in UK courts.
Customers waive any objections to jurisdiction in these courts.

14. CONTACT INFORMATION

For any inquiries or assistance, reach out to us at:
📧 Email: [email protected]
🌐 Website: www.auttw.com

By using our website and purchasing our products, you acknowledge that you have read, understood, and agreed to these Terms & Conditions.