Effective Date: 12.10.2025

At AUTTW, a brand of BDMIC LIMITED, we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, store, and protect your personal data. By using our website (www.auttw.com) and our services, you agree to the terms outlined in this policy.

1. INFORMATION WE COLLECT

We may collect the following types of personal data:

• Personal Identification Information: Name, email address, phone number, billing and shipping address.
• Payment Information: Credit/debit card details (processed securely via third-party payment processors).
• Order Details: Purchase history, product preferences, and interactions with our website.
• Technical Data: IP address, browser type, device information, and website usage data.
• Communication Records: Emails, chat logs, and customer support interactions.

2. HOW WE USE YOUR INFORMATION

We use your personal data for the following purposes:

• To process and fulfill orders efficiently.
• To provide customer support and respond to inquiries.
• To personalize user experience and improve our services.
• To send promotional emails about new products, offers, and updates (with your consent).
• To prevent fraud and ensure secure transactions.
• To comply with legal and regulatory obligations.

3. DATA SECURITY

• We implement industry-standard security measures to protect your data from unauthorized access, alteration, or disclosure.
• Payment details are processed through secure third-party gateways, and we do not store sensitive card information.
• Access to personal data is restricted to authorized personnel only.

4. COOKIES & TRACKING TECHNOLOGIES

• We use cookies to enhance your browsing experience, track website activity, and improve marketing efforts.
• Cookies help us remember preferences, analyze site traffic, and provide relevant advertisements.
• You can manage cookie settings in your browser, but disabling them may affect site functionality.

5. DATA SHARING & THIRD-PARTY SERVICES

• We do not sell, trade, or rent your personal information to third parties.
• We may share data with:
  • Shipping & delivery partners to fulfill orders.
  • Payment processors to securely process transactions.
  • Marketing platforms for personalized advertising (Google Ads, Meta, etc.).
  • Legal authorities if required by law or to protect our rights.

6. INTERNATIONAL DATA TRANSFERS

• Your data may be stored or processed in different countries where our service providers operate.
• We ensure data protection compliance for international transfers in accordance with applicable regulations.

7. YOUR RIGHTS & CHOICES

Depending on your location, you may have the right to:

• Access, update, or delete your personal data.
• Opt out of marketing emails by clicking the unsubscribe link.
• Request data portability (where applicable).
• Restrict or object to certain types of processing.

To exercise these rights, contact us at [email protected].

8. DATA RETENTION

• We retain personal data only as long as necessary for business operations, legal compliance, or dispute resolution.
• Inactive accounts and old order data may be deleted periodically.

9. CHILDREN’S PRIVACY

• Our website is not intended for children under 13 years of age.
• We do not knowingly collect personal data from minors. If you believe a child has provided us with data, contact us for deletion.

10. CHANGES TO THIS POLICY

• We reserve the right to update this Privacy Policy at any time.
• Changes will be posted on this page, and continued use of our services constitutes acceptance of updates.

11. CONTACT US

If you have any questions or concerns about our Privacy Policy, reach out to us at: 📧 Email: [email protected]
🌐 Website: www.auttw.com